PLATINUM
£449 + VAT / YEAR
Complete Aftercare
6 support cases/year
In-person assessment
Physical inspection
Drone roof & panel check
Photo & video report
Comprehensive review
Performance review
Battery optimisation
App & monitor help
Independent advice
Installer liaison
Priority support
Follow-up support
Extra cases: £75 + VAT each
Important Service Information
A support case is an individual technical issue or support request requiring investigation or assistance from Energy Aftercare.
Your annual plan includes a fixed number of support cases. It does not provide unlimited support.
Bronze
£79 + VAT
Silver
£149 + VAT
Gold
£299 + VAT
Platinum
£449 + VAT
Which Plan Is Right For Me?
Service Guide & Useful FAQ
A straightforward overview of how our booking process works and essential payment information.
1
Browse the support plans
Explore our range of solar, battery, and EV support tiers to find the right coverage.
2
Choose your plan
Select the specific annual support level that best fits your technical requirements.
3
Enter your system details
Provide your setup information so our engineers can prepare for your specific hardware.
4
Review your booking and price
Double-check your selected plan details and the final cost before proceeding to pay.
5
Pay and select your appointment
Complete your secure payment and choose a time slot that suit your schedule.
6
Receive confirmation and prepare for your appointment
Check your email for confirmation and ensure our team has the necessary site access.
Are the plan prices inclusive of VAT?
No. All Energy Aftercare plan prices shown above – Platinum £449, Gold £299, Silver £149, and Bronze £79 – are exclusive of VAT. VAT at 20% is added at checkout before any payment is completed.